Deposit terms

Last updated 24 September 2026

These terms cover the £5 founding deposit you pay on this website. Please read them before you pay. They sit alongside our privacy policy. Nothing in them takes away your legal rights as a consumer.

1. Who we are

CleanUnlock is run by a sole trader business based in the United Kingdom ("we", "us"). You can reach us at team@cleanunlock.com. We aim to reply within 2 working days.

2. What CleanUnlock is, and where it stands

CleanUnlock is an iPhone and iPad app, in development, that lets a child unlock screen time by tidying and scanning their room. It isn't available yet. Screenshots, videos and descriptions on this website are concept previews and the finished app may differ, although we will keep to the core idea described here. If the app changes in a way that matters to you, you can have your deposit back (section 5).

3. What the £5 deposit gets you

• A founding spot, which means the founding price in section 4.
• Early access before the public launch.
• An exclusive founding-family pack of fail screens.
• Occasional emails about progress (you can opt out of these any time).

The deposit is a one-off payment of £5, including any VAT. It is not a subscription and nothing renews from it. You must be 18 or over to pay a deposit.

4. The founding price

At launch we'll email you a personal, single-use Apple offer code. It gives you your first year of CleanUnlock for £29.99, so your first year costs £34.99 in total including today's £5. That's 30% off the £49.99 standard yearly price.

• Subscribing at launch is your choice. You don't have to use the code.
• The subscription itself is sold and billed by Apple through your Apple account, under Apple's terms. You cancel or manage it in your Apple account settings.
• After your first year, your price is £49.99 a year for as long as you stay continuously subscribed, even if we raise the price for new families. If you cancel and come back later, the price at that time applies.
• The code will have a redemption deadline, which we'll tell you when we send it. You'll have at least 30 days to use it.
• The £5 deposit is not credited to your Apple account. The founding price already accounts for it.

5. Refunds

Before launch: you can have your deposit back in full, at any time and for any reason. Just email team@cleanunlock.com from the address you paid with, or tell us which email you used.

After launch: you can still have it back in full until you redeem your founding code. We will also refund you if CleanUnlock isn't available on the App Store in your country at launch, or if it doesn't work on your devices.

We pay refunds to your original payment method within 14 days of your request. Your bank may take a few more days to show it.

Your legal cancellation right: under the Consumer Contracts Regulations you have a 14-day right to cancel. Our refund policy above goes further than that, and doesn't replace it.

6. If we don't launch

If CleanUnlock isn't on the App Store by Easter 2027 (Sunday 28 March 2027), we'll refund every deposit automatically. You won't need to ask. The same applies if we decide to stop the project before then. Refunds go to your original payment method within 14 days, and we'll email you to let you know.

7. Payment

Payments are processed by Stripe. Your card details go directly to Stripe and we never see or store them. Stripe will email your receipt.

8. Our responsibility to you

We will provide what we've promised with reasonable care and skill. We don't exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for breaching your statutory rights as a consumer.

Otherwise, because this is a deposit for an app that doesn't exist yet, our total liability to you in connection with the deposit is limited to the amount you paid us. We aren't responsible for losses that weren't a foreseeable result of us breaking these terms.

9. Changes to these terms

We may update these terms, for example to reflect how the app turns out. We won't make changes that reduce what you were promised when you paid without telling you first. If you don't like a change, you can have a full refund. The date at the top shows when these terms last changed.

10. Other legal points

• These terms are between you and us. Nobody else has any rights under them.
• If a court finds part of these terms can't be enforced, the rest still applies.
• We may transfer our rights and obligations under these terms to another business, for example if CleanUnlock is sold. That won't affect your rights, including your right to a refund.
• These terms are governed by the law of England and Wales. You can bring claims in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also use your local courts, and wherever you live you keep the protection of your local consumer law.

11. Contact

Questions, refunds or complaints: team@cleanunlock.com.